Follow the checkout method
Choose a method available at checkout. Follow its instructions, payable amount and invoice. A transfer to a different number shared in a private message will not necessarily be verified by the website.
Payment and delivery have separate statuses
Verified payment starts order processing. Automatic variants retrieve supplier accounts; manual variants use separate activation steps. Successful payment does not imply that a manual product has already been delivered.
Debited but still pending?
Refresh the order page to check status. Do not pay the same invoice again. Contact WhatsApp support with the order number and payment reference; never send a payment PIN, password or login OTP.
Failed or expired invoice
Check order status when an invoice fails or expires. If no money was debited, follow the website’s retry instructions. If money was debited, ask support before starting another payment.